Monday, October 31, 2011

Marketing Strategy & Evaluation of Programs

Here are a few good questions to consider asking in your next education survey (these questions help measure the experience, not just the quality of the programming):
  • How did you feel after the conference?
  • What made you come?
  • What did we miss?
  • What keeps you up at night?
  • Everyone in the industry is talking about...?
  • Your top priority this year is...?
  • This will be a great conference if...? (include on the registration form)
Other ideas to consider for your next survey:
  • Offering an incentive or prize is a good way to encourage attendees to complete surveys; several of our members give away free tickets to the conference next year, others have a budget for survey prizes (iPads, etc.).
  • PollEverywhere.com - survey text option and inexpensive, can also email and tweet responses.
  • Send out a "Didn't Attend the Conference Survey" to find out why members aren't attending.
Marketing Ideas
  • Turn features into benefits - take your marketing collateral and highlight all features in blue, benefits with yellow - how much is highlighted in yellow? Turn these features into benefits (sometimes asking the question, so what? helps).
  • Customize when at all possible.
  • When in doubt, less is more.
  • Have a social media policy. MEA Forum Rules & Social Media Guidelines MEA Conference Policy

1 comment:

Anthony Demangone said...

What great ideas!

- Anthony Demangone, SVP-COO
NAFCU