Here are a few good questions to consider asking in your next education survey (these questions help measure the experience, not just the quality of the programming):
- How did you feel after the conference?
- What made you come?
- What did we miss?
- What keeps you up at night?
- Everyone in the industry is talking about...?
- Your top priority this year is...?
- This will be a great conference if...? (include on the registration form)
Other ideas to consider for your next survey:
- Offering an incentive or prize is a good way to encourage attendees to complete surveys; several of our members give away free tickets to the conference next year, others have a budget for survey prizes (iPads, etc.).
- PollEverywhere.com - survey text option and inexpensive, can also email and tweet responses.
- Send out a "Didn't Attend the Conference Survey" to find out why members aren't attending.
Marketing Ideas
- Turn features into benefits - take your marketing collateral and highlight all features in blue, benefits with yellow - how much is highlighted in yellow? Turn these features into benefits (sometimes asking the question, so what? helps).
- Customize when at all possible.
- When in doubt, less is more.
- Have a social media policy. MEA Forum Rules & Social Media Guidelines MEA Conference Policy
1 comment:
What great ideas!
- Anthony Demangone, SVP-COO
NAFCU
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