Cold Calling

MSAE's Allied Networking Group met to discuss tips and best practices for cold calling.  Here are the top takeaways:

1. The definition of cold calling has changed throughout the years with the advancement of technology and new resources to research potential clients. The group's definition included making contact with a potential client who does not know who you are - may be a call, email or LinkedIn introduction and generally isn't cold as you've done some research on the prospect.  
2. When researching prospects, it's best to check more than one place for updated job/contact information - some people don't update their LinkedIn profile or online directory can be out of date.  
3. New resources to research potential clients include: 

• Data.com (formerly Jigsaw.com) - provides name, email and address at company
• My.InsideView.com - provides contact information from CEO to janitor
• LinkedIn - continues to be a good resource

 

Association BarCamp

MSAE hosted our 3rd Annual Association BarCamp on 9/27, topics were selected that day so they were relevant to the attendee needs, here are the takeaways from each discussion:

Trade Shows

• Focus on education and the exhibitors will come (similar to Ladies Night at the bar)
• Invite exhibitor feedback - form an advisory board and/or gather exhibitors after the meeting to get their input, give them a comment card
• Add a "reverse trade show" component to facilitate further in-depth conversations between buyers and vendors

Finding Time for Follow Up

• Time management - know what time of day works best for you
• Manage your time each day to handle email traffic, come up with a plan for a time each day to respond that is scheduled (beware of others expectations)
• Schedule time each day for follow up

Future of Membership Associations

• What's the future? Adopting a retail mindset - "what do you need today?"
• Being where our members are; mobile devices, learn where they are by tracking their preferences via your website
• Associations will stay as long as they remain relevant; what is the "priceless" value you give to your members?

Collaborating with Other Associations

• Before entering into any collaborative effort, having all parties sign off on a "memo of understanding" that outlines expectations, responsibilities and a time life of milestones
• "Adapt or Die" in terms of staying relevant; collaboration may be necessary to stay relevant
• Communication transparency is key; politics may not be avoidable - know this

Webinars

• Hire a "good" company - reliable, trustworthy, reputable
• Be aware of sales tax issue - new MN legislation regarding "digital products"
• Be cautious of "webinar fatigue" - the word 'webinar' = boring; title your webinars "web conference" instead

Sponsorships

• Engage the sponsors - customize for them
• Unique locations - think outside the box (Extreme Sandbox, Drive a Tank, car dealership, WhirlyBall, Horse & Hunt Club, etc.)
• Sell every space - window clings, foot prints, escalator runners, etc.

Future of Meetings

• Face-to-face meetings vs. webinars - face-to-face meetings are back, format is even changing
• Meetings are more creative, interactive; focus on group participation over speaker, lecture format
• Content of the meeting is key as you need to grab members attention to get them there; getting feedback afterward is key

Apps for Meeting Planners

• Evernote
• Super Planner
• Giant Timer
• Corbin Ball & Jim Spellos' website - tech for meeting/trade show industry

Social Media

• Have a strategy and specific goals
• Find out what target audience is following and tailor content towards it
• Timing - before workday, before lunch, at end of work? Tuesday - Thursday?

Event Marketing

• Use catchy language in subject lines
• Provide incentives for those that respond
• Use creative videos or animated videos in marketing and emails

Online Communities

• Member generated content - discussing together, don't be afraid to ask members to post
• Utilizing as a research tool to prospect new members
• Boost brand value and integrity by strong presence

See photos from Association BarCamp online at Flickr.

Improving productivity

Reward the steps it takes to get to a final outcome. (Not just the final outcome.)

Don't laugh - I was being frugal

I bought my home lap top in 1997. My home desk top in 2000. They have both been working, sort of. Just got a new lap top - took all the info from the other two, combined it, bought a new wireless router. Wow, what a difference. Fast, clean, organized, better. It took some time, cost some money - but I can be much more productive. I can use it, instead of fight with it. (Almost took a hammer to it the other day when I had to unplug from the modem for the 10th time that night.) My new I-photo even has face recognition software. I am amazed at what I can now accomplish.  Do yourself a favor.  When it's time to replace your systems, don't prolong the agony, bite the bullet and do it. You can't fight mother nature and you can't fight the technological advances that keep slamming into our lives. So enjoy.